Scaling Identity Delivery Across Multiple Teams

An organisation was delivering identity capabilities through multiple teams, but each team was implementing solutions differently, leading to inconsistency and high delivery cost.

Problem

• no standard engineering approach
• high duplication across projects
• slow onboarding of new engineers
• inconsistent quality across environments

Approach

Designed and introduced a standardised engineering platform:

• reusable development environments
• standard CI/CD pipelines
• shared tooling for configuration transformation
• identity regression testing framework

Outcome

• reduced delivery variance
• faster onboarding of engineers
• increased consistency across projects
• created a foundation for scalable delivery capability