Point of view

Point of View

A clear position on how identity platforms should be engineered — and why most organisations get it wrong.

Identity Platforms Are Not Infrastructure

They are software systems.

Treating them as configuration-heavy infrastructure leads to instability, drift, and operational risk.


Configuration Is Code

If configuration is not versioned, reviewed, tested, and deployed through pipelines, it cannot be trusted.

Manual platform administration does not scale.


Identity Needs Testing

Authentication journeys, token flows, policy decisions, and orchestration logic are behaviour.

Behaviour must be tested.

If it is not tested, it is guesswork.


DevOps Has Not Been Properly Applied to Identity

Many organisations apply DevOps to applications, but not to identity or security platforms.

This creates a dangerous gap where the most critical systems are the least engineered.


Platform Engineering Applies to Security

Identity platforms should be:

  • reproducible
  • testable
  • observable
  • deterministic
  • safely promotable across environments

Anything less creates operational fragility.


Better Tools Are Not Enough

The future of identity is not just better platforms.

It is better engineering models.

The organisations that win will be the ones that treat identity as a disciplined engineering system rather than a specialist administrative function.